Responsible body in terms of data protection laws,
especially the EU General Data Protection Regulation (DSGVO), is:
Maastrichter Straße 45
Your data subject rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:
- Information about your data stored by us and its processing,
- Correction of inaccurate personal data,
- Deletion of your data stored with us,
- Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
- object to the processing of your data by us and
- Data portability, provided that you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can revoke this at any time with effect for the future.
You can contact the supervising authority responsible for you at any time with a complaint. Your competent, supervising authority depends on the federal state of your residence, your work, or the alleged violation. A list of the supervising authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Purposes of data processing by the controller and third parties
- you have given your express consent to this,
- the processing is necessary for the performance of a contract with you,
- processing is necessary for compliance with a legal obligation,
the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.
Deletion or blocking of data
We adhere to the principles of data avoidance and data economy. We, therefore, only store your personal data for as long as necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.
Collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet service provider, etc. This is exclusive information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver website content requested by you, and is mandatory when using the Internet. In particular, it is processed for the following purposes:
- Ensure that the website is connected without any problems,
- Ensuring smooth use of our website,
- Evaluation of system security and stability, and
- for other administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.
Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.
Like many other websites, we also use so-called "cookies." Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system, and your connection to the Internet.
Cookies cannot be used to run programs or deliver viruses to a computer. The information contained in cookies allows us to facilitate your navigation and enable the correct display of our web pages.
Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.
Registration on our website
When registering to use our personalized services, some personal data is collected, such as name, address, contact, and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided that there are no legal obligations to retain data. To contact us in this context, please use the contact details provided at the end of this data protection declaration.
Product recommendations by e-mail
As an existing customer, you will regularly receive product recommendations from us via e-mail. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. Here, we use the e-mail address provided by you in the context of the purchase to advertise our own goods and / or services that are similar to those that you have purchased from us based on an order already placed. The legal basis for this data processing is Article 6 (1) f GDPR.
For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order. We store this data in our systems until the statutory retention periods have expired.
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.
To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).
For an effective registration, we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double-opt-in" procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation email, and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.Newsletter via Klaviyo: We use the Klaviyo component to send our newsletter. Klaviyo is a service of the company Klaviyo Inc, Boston, USA. Your data stored during the newsletter registration (e-mail address, name, IP address, date and time of your registration) are transferred to a server of Klaviyo Inc. in the USA and stored there in compliance with the "EU-U.S. Privacy Shield." Further information on data protection at Klaviyo can be found at: http://klaviyo.com/privacy/. You can cancel or revoke your subscription to this newsletter and thus your consent to the storage of your data at any time for the future. You can find details of this in the confirmation email and in each individual newsletter.
Newsletter tracking: Our newsletters contain so-called web beacons or tracking pixels, which allow us to recognize if and when an email was opened and which links in the email were followed by the personalized recipient. We store this data so that we can optimally tailor our newsletters to the wishes and interests of our subscribers. Accordingly, the data thus collected is used to send personalized newsletters to the respective recipient.
If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, it is necessary to provide a valid e-mail address. This serves the allocation of the inquiry and the subsequent answer of the same. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
Use of Facebook components: We use components of the provider facebook.com on our site. Facebook is a service of facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. With each individual call-up of our website, which is equipped with such a component, this component causes the browser used by you to download a corresponding representation of the component from Facebook . This process informs Facebook which specific page of our website you are currently visiting. If you visit our site and are logged in to Facebook during this time, Facebook recognises which specific page you are visiting through the information collected by the component and assigns this information to your personal account on Facebook . If, for example, you click on the "Like" button or make corresponding comments, this information is transmitted to your personal user account on Facebook and stored there. In addition, the information that you have visited our site is passed on to Facebook . This happens regardless of whether you click on the component or not. If you wish to prevent this transmission and storage of data about you and your behaviour on our website by Facebook , you must log out of Facebook before visiting our site. The data protection information of Facebook provides more detailed information, in particular on the collection and use of data by Facebook, on your rights in this respect and on the setting options for protecting your privacy: https://de-de.facebook.com/about/privacy/. In addition, external tools are available on the market with which Facebook-Social-Plugins can be blocked with add-ons for all common browsers http://webgraph.com/resources/facebookblocker/. An overview of Facebook-plugins can be found at https://developers.facebook.com/docs/plugins/. To prevent Facebook from associating your visit to our site with your Facebook account, you must log out of your Facebook account before visiting our site.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter: Google). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymization on these web pages, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purpose of the data processing is to evaluate the use of the website and to compile reports about activities on the website. Based on the use of the website and the internet, further related services shall then be provided. The processing is based on the legitimate interest of the website operator.
In addition, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by deactivating the collection of data by Google Analytics for this website.
This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Use of Google Maps
Detailed instructions on how to manage your own data in connection with Google products can be found here.
Embedded YouTube videos
We embed Youtube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to servers of Youtube is established. This tells Youtube which pages you are visiting. If you are logged in to your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your Youtube account first.
If you have deactivated the storage of cookies for the Google Ad program, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you would like to prevent this, you must block the storage of cookies in the browser.
Further information on data protection at "Youtube" can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/ .
Our website uses the Google conversion tracking. If you have reached our website via an ad placed by Google, a cookie is set on your computer by Google Adwords. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies therefore cannot be tracked across AdWords customers' websites. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted-in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users.
If you do not wish to participate in the tracking, you can refuse the setting of a cookie required for this -- for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser in such a way that cookies from the domain "googleleadservices.com" are blocked.
Please note that you must not delete the opt-out cookies as long as you do not want any measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Use of Google Remarketing
This website uses the remarketing function of Google Inc. The function is used to present website visitors within the Google advertising network with interest-based advertisements. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when they visit websites that belong to the Google advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor has previously accessed on websites that use Google's remarketing function.
Change of our data protection regulations
Questions to the Data Protection Officer
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction, or deletion of data as well as revocation of consent given or objection to a certain use of data, please contact us directly using the contact details in our imprint.