Privacy policy

The responsible body in the sense of data protection laws,
in particular the EU General Data Protection Regulation (GDPR), is:

Ryzon GmbH
Maastrichter Straße 45
50672 Cologne


You can exercise the following rights at any time by contacting our data protection officer using the contact details given below:

  • Information about your data that is stored by us and its processing in accordance with Art. 15 GDPR,
  • Rectification of incorrect personal data in accordance with Art. 16 GDPR,
  • Deletion of your data stored by us in accordance with Art. 17 GDPR,
  • Restriction of data processing, should we not yet be allowed to delete your data due to legal obligations, in accordance with Art. 18 GDPR
  • Objection to our processing of your data in accordance with Art. 21 GDPR and
  • Data portability, provided you have given your consent to data processing or have entered into a contract with us.

If you have given us your consent, you may revoke this at any time with future effect.

You can, at any time, address a complaint to the supervisory authority responsible for you, in accordance with Art. 77 GDPR. The supervisory authority responsible for you depends on your state of residence, your work or the alleged infringement. A list of supervisory authorities (for the non-public sector) with addresses can be found under:


We process your personal data only for the purposes listed in this privacy policy. Your data is not forwarded to third parties for any purpose other than those listed here. We only forward your personal data to third parties if:

  • You have given your express permission,
  • Processing is necessary for processing a contract with you,
  • Processing is necessary in order to fulfil a legal obligation,
  • Processing is necessary to protect legitimate interests and there is no reason to believe that you have an overwhelming interest in not having your data forwarded.


We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary for the purposes listed here or as determined by the various storage limits set by law. When the purpose no longer applies or the relevant limits have been reached, the data in question is routinely locked or deleted in accordance with statutory regulations.


When you access our website, general information is collected automatically using a cookie. This information (server log files) includes the type of web browser, the operating system used, the domain name of your internet provider and similar information. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is required for technical reasons, so that we can provide the website content requested by you correctly. It is mandatory when using the internet. It is processed in particular for the following purposes:

  • To ensure a problem-free website connection,
  • To ensure smooth use of our website,
  • To evaluate system security and stability and
  • For additional administrative purposes.

The processing of your personal data is based on our legitimate interest arising from the aforementioned purposes for data collection. We do not use your data to draw conclusions about your person. The data is received only by the responsible body and, if applicable, the contract processor.

Anonymous information of this type may be statistically evaluated by us, in order to optimize our internet presence and the technology on which it is based.


Like many other websites we use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This allows us to automatically receive certain data such as IP address, browser used, operating system and your internet connection.

Cookies cannot be used to start programmes or to transfer viruses to a computer. Based on the information contained in the cookies, we can make it easier to navigate and ensure that our website is displayed correctly.

The data gathered by us is never passed on to third parties, nor is it ever linked to personal data without your permission.

Of course you can also view our website without cookies. Internet browsers are usually set to accept cookies. In general, you can deactivate the use of cookies at any time using settings in your internet browser. Use the help function of your browser to find out how to change these settings. Please note that some functions of our website may not work if you have deactivated the use of cookies.

Some of the cookies we use are deleted at the end of the browser session, so after you close the browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persistent cookies). You can see the length of time they are stored for in the overview in your internet browser’s cookie settings. Each browser manages cookie settings in a different way. This is described in the help menu of each browser, which will tell you how you can change your cookie settings.


When you register to use our personalised services, we collect some personal data such as name, address, contact and communication data, telephone number and email address. If you are registered with us, you can access content and services that we only offer to registered users. Users who are logged in also have the option to change or delete any data they entered when registering. In addition, we naturally provide information at any time regarding your personal data stored by us. We are also happy to correct or delete it on request, unless statutory storage obligations require otherwise. To contact us about this, please use the contact details given at the end of this privacy policy.


When providing paid services, we ask for additional data, for example payment details, so that we can complete your order. We store this data in our systems until the statutory retention requirements expire.


To keep your data secure when it is being transferred, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.


After obtaining your specific consent, we regularly send you our newsletter or comparable information by email, to the email address entered by you.

To receive the newsletter it is sufficient to enter your email address. When you subscribe to receive our newsletter, the data entered by you is used solely for this purpose. Subscribers may also be informed by mail about circumstances relevant to the service or registration (for example changes to the newsletter offering or technical matters).

For a correct registration we require a valid email address. In order to check that a registration has really been triggered by the owner of an email address, we use the “double opt-in” procedure. We log the subscription to the newsletter, the sending of a confirmation mail and the receipt of the answer requested in the confirmation mail. No further data is collected. The data is used solely for sending the newsletter and is not forwarded to third parties.

Newsletter via Klaviyo: We use the Klaviyo component to send our newsletter. Klaviyo is a service provided by the company Klaviyo Inc, Boston, USA. Your data that is stored when you register for the newsletter (email address, if applicable IP address, date and time of your registration) is transferred to a server belonging to the company Klaviyo Inc. in the USA and is stored there in compliance with the EU-US-Privacy Shield. Further information on data protection with Klaviyo can be found here. You can terminate or revoke your subscription to this newsletter and thereby your consent to the storage of your data at any time. For more details, see the confirmation mail and each individual newsletter. To completely delete your email address, please contact us at

Newsletter tracking: Our newsletters contain so-called web beacons or tracking pixels that enable us to recognise whether and when an email was opened and which links in the mail were followed by the personalised recipient. We collect this data so that we can tailor our newsletters to the wishes and interests of our subscribers. The collected data is therefore used to send personalised newsletters to the respective recipients.

Newsletter consent: With reference to the use of your personal data for receiving our newsletter, you are asked for the following consent at the appropriate place: “Please confirm our terms & conditions (T&C) as well as our privacy policy”. By confirming, you give your consent for your data and your usage behaviour, which are electronically collected by newsletter tracking, to be stored, in order to send you individual newsletters. By revoking your consent to receive the newsletter, you also revoke your newsletter tracking consent. What is more, by confirming the T&C and privacy policy, you give your consent for your newsletter data to be processed and stored by a service provider in the USA.


If you contact us by email or using our contact form for questions of any kind, you give your consent for us to contact you. For this purpose it is necessary to enter a valid email address. This allows us to link the request and our subsequent answer. Entering further data is optional. The data entered by you is stored for the purpose of processing your request or for possible follow-on questions.


Use of Facebook components: On our website we use components from the provider Facebook is a service offered by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Each time a page of ours that is equipped with such a component is accessed, the component causes the browser you are using to download a particular view of the component from Facebook. Through this process Facebook is informed about which particular page of our internet presence you are currently visiting. If you call up our website while you are logged into Facebook, Facebook can use the information collected by the component to recognise which particular page you are visiting, and it links this information to your personal Facebook account. For example, if you click on the “like” button or enter a comment, this information is passed on to your personal user account on Facebook and stored there. In addition, the information that you visited our website is passed on to Facebook. This happens regardless of whether you click on the components. If you want to prevent Facebook from transferring and storing data about you and your behaviour on our website, you must log out of your Facebook account before visiting our website. Facebook’s privacy policy contains more detailed information, in particular on the collection and use of data by Facebook, on your related rights and setting options for protecting your privacy. In addition, there are external tools on the market which can be used to block Facebook social plugins with add-ons for all common browsers. You will find an overview of the Facebook plugins here.

Use of Facebook Custom Audiences: As part of use-based online advertising, we also use Facebook communication tools, in particular the products Custom Audiences and Website Custom Audiences. As standard, the SHA-265 procedure uses your user data to generate a non-reversible and non-personal check total (hash value), which can be transferred to Facebook for analysis and marketing purposes. The product Website Custom Audiences uses the Facebook cookie. For more information about the purpose and degree of data collection and the further processing and use of the data by Facebook, as well as your setting options for protecting your privacy, see Facebook’s data protection guidelines. If you want to revoke the use of Facebook Website Custom Audiences, you can do it here.

Use of Instagram: We use the Instagram service on our website. Instagram is a service from Instagram Inc. 1601 Willow Rd, Menlo Park CA 94025, USA. Due to the integrated “Insta” button on our website, Instagram receives the information that you have called up a particular page of our internet presence. If you are logged into Instagram, Instagram can connect this visit to our website to your Instagram account and thereby link the data. The data transferred when you click the “Insta” button is stored by Instagram. We have no influence on the data that Instagram collects in this way, nor on the amount of data collected by Instagram. For more information about the purpose and degree of data collection, its processing and use as well as your related rights and setting options for protecting your privacy, see the Instagram privacy policy. To prevent Instagram from linking your visit to our website with your Instagram account, you must log out of Instagram before visiting us.


This website uses Google Analytics, a web analysis service from Google Inc. (known from here on as Google). Google Analytics uses so-called cookies, in other words text files that are stored on your computer and allow an analysis of your use of the website. The information the cookie generates about your use of this website is generally transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on this website, your IP address is first abridged by Google while still within member states of the European Union or in other Contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abridged there. On behalf of the operator of this website, Google uses this information to evaluate the use of the website, to create reports on website activity and to perform further services related to website use and internet use for the website operator. The IP address transferred from your browser in the context of Google Analytics is not linked to other data from Google.

The purposes of data processing lie in the evaluation of the use of the website, and in the creation of reports on activities on the website. Based on the use of the website and internet, additional related services are then to be performed. The processing is based on the legitimate interest of the website operator.

You can prevent cookies from being stored by using the appropriate setting in your browser software; please be aware, however, that you may then not be able to use all the website's functions in full. You can also prevent the transfer of data generated by the cookie and relating to your use of the website (including your IP address) to Google, and the processing of this data by Google, by downloading and installing the browser plugin behind the following link: Browser Add-On to Deactivate Google Analytics.

In addition, or as an alternative to the browser add-on, you can prevent Google Analytics tracking on our pages by clicking on this link. This installs an opt-out cookie on your device. The cookie prevents future data collection by Google Analytics for this website and this browser, for as long as the cookie remains installed in your browser.


This website uses Google Maps API to display geographical information visually. During the use of Google Maps, Google also collects, processes and uses data on use of the map functions by website visitors. For more information about Google data processing, see the Google Privacy Policy. There, in the Data Protection Center, you can also change your personal data protection settings.

Comprehensive guides to managing your own data in connection with Google products can be found here.


On some pages of our websites we embed YouTube videos. The operator of the relevant plugin is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit a page with a YouTube plugin, a connection is made to the YouTube servers. This informs YouTube about which pages you visit. If you are logged into your YouTube account, YouTube can connect your surfing behaviour with you personally. You can avoid this by first logging out of your YouTube account.

If a YouTube video is started, the provider sets cookies that collect information about user behaviour.

If you have deactivated the setting of cookies for the Google Ad programme, then you will not encounter any such cookies when watching YouTube videos. But YouTube also stores non-personal usage information in other cookies. If you want to prevent that, you must block the setting of cookies in your browser.

For further information on data protection at YouTube, see the provider’s privacy policy.


Our website uses Google conversion tracking. If you came to our website via an advertisement placed by Google, Google Adwords sets a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an advertisement placed by Google. These cookies expire after 30 days and do not enable personal identification. If the user visits particular pages of our website and the cookie has not yet expired, we and Google can see that the user clicked on the advertisement and was forwarded to that page. Each Google AdWords customer receives a different cookie. Therefore cookies cannot be tracked via the websites of AdWords customers. The information collected using conversion cookies serves to create conversion statistics for AdWords customers who have decided to use conversion tracking. Customers are informed of the total number of users who clicked on their advertisement and were forwarded to a page that has a conversion tracking tag. However, they receive no information with which they would be able to identify users personally.

If you do not want to participate in tracking, you can refuse to allow the setting of the cookie required for this process – for example there is a browser setting that deactivates the automatic setting of cookies in general, or you can set your browser in such a way that it blocks cookies from the domain “”.

Please note that if you do not want measurement data to be recorded, then you must not delete the opt-out cookies. If you have deleted all cookies in your browser, you have to add the relevant opt-out cookie again.


This website uses the Google Inc. Remarketing function. The function serves to display interest-related advertisements to website visitors within the Google advertising network. In the website visitor’s browser, a cookie is stored that makes it possible to recognise the visitor when they click on websites that belong to the Google advertising network. On these pages, the user can be shown advertisements relating to content that the user has previously called up on websites that use the Google Remarketing function.

According to Google, it does collect any personal data during this procedure. However, if you do not want the Google Remarketing function, you can deactivate it globally by making the relevant settings here. Alternatively, you can deactivate the use of cookies for interest-related advertising via the Network Advertising Initiative, by following the instructions here.


On this page we use the tracking technology of Linkster GmbH, Colonnaden 5, 20354 Hamburg, to measure and visualize insights into partnerships and advertising channels. This is a function for measuring the efficiency of the corresponding advertising measures. Furthermore, the information enables us to assign advertising successes for billing with corresponding advertising partners. If you click on an advertising integration, cookies are set in your browser, which are read out in the event of a transaction. At every touch point, your browser sends an HTTP request to the Linkster server with which certain information is transmitted. This information includes the URL of the website on which advertising material is placed (referrer URL), the browser identifier (user agent) of your end device (including information about the device type and the operating system), the IP address of the end device (This IP address is anonymized and hashed by us before storage), HTTP header (data packet automatically transmitted by your browser with various technical information), the time of the request and, if previously saved on the device, the cookie with its Content.

A cookie is a small data packet that is exchanged between your browser and the server. The information relevant to the web application can be stored and transmitted in this data package, e.g. the content of a virtual shopping cart.

The tracking technology stores cookies on your end device to document actions. A 24-digit, anonymous ID is stored in the cookie. Linked to this ID, the data is encrypted in our database on the server.

This contains information about the last touch points (i.e. when a particular advertising material was displayed or clicked on by a device). The stored touch points can, if necessary, be combined to form a sequence chain (user journey).

With an action request, the order number and the shopping cart value of your order are usually also transmitted and saved by us.

The cookies saved by Linkster GmbH are deleted after 30 days at the latest. The information transmitted to us and the cookies only serve the purpose of correctly assigning the success of an advertising medium and the corresponding billing and is in line with our legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

If you do not want cookies to be stored in your browser, you can do this by setting your browser accordingly. You can deactivate the storage of cookies in your browser under Extras / Internet options, restrict them to certain websites or set your browser so that it notifies you as soon as a cookie is sent. Please note, however, that in this case you will have to reckon with a limited display of online offers and limited user guidance. You can also delete cookies at any time. In this case, the information stored in it will be removed from your device.

The collection and processing of tracking data can also be deactivated by clicking on this tracking opt- out link:

Viewing your data:

The following overview shows which cookies are used by our tracking technology:

  • TRS: Unique, 24-digit identifier (ID) for tracking partnerships. This cookie is stored in the client browser and identifies database records that contain the touchpoint data.
  • TRSCJ: Fallback cookie with the rudimentary touchpoint data for tracking partnerships. This cookie contains all touchpoint data encrypted on the client browser.
  • trs_db_optout: When you click on the tracking opt-out link, a special cookie is written, which deactivates tracking in the current web browser of the end device. However, tracking is reactivated as soon as you delete the tracking opt-out cookie


We reserve the right to adjust this privacy policy so that it is always in accordance with the current statutory requirements, or to reflect changes to our services in the privacy policy, for example when we introduce new services. The new privacy policy will then apply as of your next visit.


If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our legal notice.